Joey Jumpers LLC

FAQs

Where are you located?

Fountain Valley, California

Do I need a reservation?

Yes, it is best to reserve your Jumper as soon as you know the date of your event and the Jumper you want.

Where do you deliver to?

We deliver anywhere in Orange County and some portions of LA & Riverside Counties. 

Are the Jumpers clean?

We inspect, clean, sanitize & disinfect each jumper after every use. You will always receive an attractive, clean and fresh smelling Jumper every time.

Can I keep the Jumper after dark or overnight?

Yes, there is an additional charge for keeping the Jumper overnight, it will be picked up the following day. The bouncer can stay an extra day for half price (when available).

Yes, in order to insure proper set-up, and safe operation, Joey Jumpers personnel are required.

What type of power is required?

Standard household current (110 volts). The Jumpers come with a 25 foot cord, you will need to provide an extension cord beyond that.

What type of surface can the Jumper be put on?

A grassy area is preferable, but the jumpers can be put on cement or dirt. You must request a tarp (Provided at No Charge) for cement or dirt.

How much room do I need for the Jumper?

Each jumper varies in size. You will need at least an 18 X 18 foot area for our smallest jumpers.

Is a deposit, payment in advance or credit card required to make a reservation?

No, companies that require this should be avoided.

Can I have a party at a park?

Yes, however it will be your responsibility to obtain permission and or permits from the park, to set up the Jumper. You will also need to rent a generator (we supply). 

What if I have to cancel?

Cancellations are always at No Charge to our Customers. Cancellations must be done prior to our delivery to you.

What if it rains?

You must cancel the Jumper "prior to our driver actually leaving" to make delivery, otherwise there may be a delivery cancellation charge ($25 to $50) applied.

Are the Jumpers safe?

Yes, the Jumpers are safe, but like any fun activity you must use precautions. Never climb on the outside of the Jumpers, don’t jump on the sides of the Jumpers, never take any sharp or other objects in the Jumper. Do not do flips or jump on other people. Don’t go in the Jumpers with food, drink, candy, silly string or gum. Wait at least 30 minutes after eating to go in the jumpers.

Is their a delivery charge?

Usually not. However a delivery charge (which includes pickup) ranging from $5-$40 dollars may apply to some locations, depending on distance and travel times.

How do the Jumpers stay inflated.

The Jumpers begin to inflate when the blower is plugged in and turned on. The blower must always stay on for the Jumper to remain inflated.

1. An Adult Attendant must supervise at all times, when children are at play.
2. Children under the age of 3 must be accompanied by Parent or Adult.
3. Make sure all children are grouped according to size.
4. Remove children if they get tired, or are laying down in the unit.
5. Do not exceed the maximum ride capacity of the unit at any time.
6. Do not allow children to take any object inside the bouncer.
7. Have children wait 30 minutes after eating to enter the bouncer.
8. Do not allow children to bring toys, silly string, food or drink into the bouncer.
9. Do not allow children to climb on the outside of the bouncer.
10. Do not allow the children to climb on the inside of the bouncer.
11. Do not allow the children to bounce against the sides.
12. Do not allow the children to do flips in the bouncer.
13. Do not allow the children to bounce or jump on, or "at" each other.
14. Children must always go "feet first" down all slides.
15. Perform frequent visual safety checks of the equipment.
16. Turn the unit off during inclement weather or high winds.
17. If the bounce house should begin to deflate, remove all children immediately.
18. Follow all posted safety rules at all times.

What type of accidents can occur in an inflatable?

According to the "Consumer Products Safety Commission," the following is a list of

common hazards in inflatable amusement attraction-related incidents.

1. Collision of one person with another, especially a larger child with a smaller one, when several children are jumping or sliding at the same time.
2. Falling out of an inflatable slide onto a hard object outside the attraction devise.
3. Catching a foot or other appendage in some part of the attraction while jumping.
4. Jumping or sliding head down or attempting flips with a resulting head or neck injury.
5. Wind gusts unexpectedly blowing over an inadequately secured inflatable attraction thereby throwing children onto the ground or other objects.
6. Rapid deflation of an inflatable slide upon fan power loss causing children to fall onto the ground or other object.